Quick answer
A stairlift service plan in the UK costs from about £80 to £200 a year for a basic plan, which typically buys the annual service and priority booking but still charges for call-outs and parts. Full cover, where breakdown call-outs, parts and labour are included, costs from about £280 to £600 a year. Those are the prices UK stairlift companies publish on their own websites, read on 6 October 2026. A plan is rarely worth paying for while the lift is still under its maker’s warranty. After that, full cover usually pays for itself in any year with one breakdown and one new part, and it is most worth having for someone who lives alone and relies on the lift every day.
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Key facts
- Stannah publishes two service contracts: a basic plan for any make of stairlift from £196 a year, with call-outs charged separately, and a comprehensive plan for Stannah lifts under five years old from £434 a year, which includes most call-outs, parts and labour.
- TK Home Solutions prices its plans per day, from 55p a day for its basic Eco plan (about £201 a year) up to £1.64 a day (about £599 a year) for its top lifetime-warranty plan.
- New stairlifts come with a one or two year warranty covering parts and labour, and many include a free annual service, so a plan bought in that period mostly pays for cover you already have.
- Without a plan, published prices for a one-off service run from £125 to £145, and a weekday call-out from £125 to £165 before any parts. Which? puts replacement batteries at around £80, rising to £300 for lithium batteries.
- Four of the six national stairlift brands we checked do not publish a plan price at all. You have to ask, so ask in writing and ask what is excluded.
What we found. Of 12 UK stairlift companies whose aftercare pages we read on 6 October 2026, 6 publish a service plan price. The cheapest published plan (£80 a year) and the most expensive (about £599 a year) are about seven and a half times apart, and both are sold as a “service plan”. The two largest companies that publish a price, Stannah and TK Home Solutions, both lead with a cost per day rather than per year. The word “plan” tells you very little. What it includes tells you nearly everything.
This page is for families who have just been offered a service plan or extended warranty and want to know whether the price is normal and whether to take it. If you want the cost of a single service visit with no plan, our sister site Stairlift Costs keeps a separate guide to one-off stairlift service prices. For what happens during a service and how often you need one, see our stairlift servicing guide.
Published service plan prices, company by company
Every figure below is taken from the company’s own website and was read on 6 October 2026. Where a company prices per day or per month, we have worked out the yearly figure and shown it next to the original. All are starting prices, so expect the price for your own lift to be at or above them.
| Company | Plan | Published price | Per year | Call-outs and parts |
|---|---|---|---|---|
| Aspire Stairlifts (Thirsk) | Bronze, Silver, Gold, Diamond | £80, £175, £235, £285 a year, or £7.50, £16.50, £22, £27 a month | £80 to £285 | Not stated per tier on its site; ask what each tier covers |
| Halton Stairlifts | Comprehensive service contract, one or two years | “prices start from £120” | From £120 | Annual service, priority attention, call-out parts and labour included. The page does not make clear whether the £120 figure is for this contract or for its pay-as-you-go option |
| Stannah | 3-star basic, any make | From £196 a year | From £196 | Planned service visits and priority response. Call-outs charged separately at a reduced fee, parts and labour quoted separately |
| TK Home Solutions | Eco, Comfort, Deluxe (12-month contracts) | From 55p, 82p and £1.09 a day | About £201, £299 and £398 | Eco: annual service and 24-hour response. Comfort and Deluxe add 12 and 8 hour response and 25% or 50% off labour, travel and a limited list of parts (roller bearings and batteries) |
| TK Home Solutions | Eco Life, Comfort Life, Deluxe Life (renewed yearly, keeps the lifetime parts warranty valid) | From 82p, £1.09 and £1.64 a day | About £299, £398 and £599 | Spare parts covered in full. Deluxe Life also covers labour and travel in full and includes battery exchange |
| Carelift Services (Norwich) | Extended warranty | From £279 a year | From £279 | Annual service, priority call-outs, replacement parts and labour for defects |
| My Mobility Solutions (Wirral) | Service plan | From £25 a month | From £300 | Annual service, 24/7 call-outs, priority response, all parts and labour, and new batteries when needed |
| Stannah | 5-star comprehensive, Stannah lifts installed under five years ago | From £434 a year | From £434 | Most call-outs included, parts and labour for normal wear and tear, follow-up repair visits |
| Acorn, Handicare, Age UK, Companion, Dolphin, 1st Choice | Extended warranties or service plans offered | No price published | Ask | See the warranty table below for what each says it includes |
Two details in that table are easy to miss. Stannah’s page says its contracts cost “as little as 50p per day”, while the lowest yearly price on the same page is £196, which works out at about 54p a day, so ask which figure applies to your lift. And at Aspire, paying monthly costs between £10 and £39 a year more than paying once, about 12 to 14 per cent extra on each tier. Monthly payments can still be the right choice for a tight budget, but it is worth knowing the difference before you sign.
What a service plan covers, and what it often leaves out
Almost every plan includes the annual service: a check of the safety edges, seat belt, brakes, batteries and charging, the drive and rail, with cleaning and lubrication. Almost every plan also includes a helpline and some form of priority when you call. Where plans differ is in the three things that cost real money when a lift breaks down.
The first is the call-out itself. Stannah’s basic plan and TK Home Solutions’ Eco plan both leave call-outs out of the price, charging for them or offering a discount. The second is parts. A plan may cover all parts, only parts that fail through normal wear, or give a percentage off. TK Home Solutions’ Comfort and Deluxe plans, for example, give 25% and 50% off a limited list of parts, roller bearings and batteries, and you pay the rest of any other part. The third is batteries, which are the part most likely to need replacing during a plan. Some plans include them outright, as My Mobility Solutions and TK Home Solutions’ Deluxe plans say they do, and many do not.
Plans also carry conditions that are easy to overlook. Stannah’s comprehensive cover is only for Stannah lifts installed less than five years ago and in good condition. TK Home Solutions’ standard plans apply to lifts installed less than eight years ago. Stannah excludes call-outs caused by something other than a mechanical or electrical fault, which in practice means a lift that stopped because a key was off or something was resting on a safety edge. Our stairlift not working guide covers the checks that save you that kind of call-out, and the fault codes reference explains what the display is telling you.
Check your warranty first: you may not need a plan yet
A new stairlift’s warranty usually covers parts and labour and often includes the annual service, so for the first one or two years a plan adds little. This is what each company says about its standard warranty, from the same pages, read on 6 October 2026. Our warranty and aftercare comparison adds each company’s breakdown response time.
| Company | Standard warranty on a new lift | After the warranty |
|---|---|---|
| Acorn | 12 months | Extended warranty for a further four years, including the annual service, priority attention, parts and labour. No price published |
| Age UK (Handicare-built lifts) | Two years, parts and labour | Extended warranty available. No price published |
| Companion | 12 months parts and labour (Companion 365) | Standard and Premium plans, both with call-outs, parts and an annual service. No price published |
| Halton | 24 months new, 12 months used | Comprehensive contract, see the table above |
| Handicare | Manufacturer’s warranty through its dealers, length set by the dealer | Many dealers offer extended cover at purchase or after the warranty ends |
| Stannah | Two years with a free service each year. Reconditioned: one year with one free service | Service contracts from £196 or £434 a year |
| TK Home Solutions | Two years, plus a lifetime parts warranty that stays valid only while the lift has a yearly TK Home Solutions service | Plans from about £201 a year. Reconditioned lifts come with a six-month service contract |
The TK Home Solutions arrangement is worth reading twice. The lifetime warranty covers parts, including the rail, drive, batteries, rollers, motor and chair parts, against defects, but its terms say a service by any other company does not count, and missing a service ends the lifetime warranty. That makes the yearly service contract part of the cost of owning one of its lifts.
Is a stairlift service plan worth it?
The honest way to decide is to compare the plan with what the same year would cost without one. The table below uses published prices from independent installers: a one-off service from Unicorn Stairlifts (£125) and 1st Choice Stairlifts (from £145), a call-out from Unicorn (£125) and Newbury Mobility (from £165 in office hours, £255 for an out-of-hours emergency), and batteries at the £80 to £300 range given by Which?.
| The year you have | Paying as you go | Full-cover plan (£280 to £435) |
|---|---|---|
| No faults, just the annual service | £125 to £145 | Costs you £135 to £310 more |
| One weekday breakdown, no parts needed | £250 to £310 | From £30 cheaper to £185 dearer |
| One weekday breakdown and new batteries | £330 to £610 | From £105 dearer to £330 cheaper |
| One out-of-hours breakdown and new batteries | £460 to £700 | £25 to £420 cheaper |
Parts other than batteries, such as a motor, charger or control board, would add more to the pay-as-you-go column. The full-cover range uses the published plans that include call-outs, parts and labour (Carelift, My Mobility Solutions and Stannah’s comprehensive plan), and leaves out TK Home Solutions’ top plan at about £599, which also includes lifetime parts cover.
So the answer depends on the lift and the person using it. A plan is usually worth taking once the warranty has ended if the person lives alone or cannot get upstairs to a bed or toilet without the lift, because then a fast response matters more than the money. It also makes sense when the batteries are close to due (Which? says they typically last three to five years), when the lift is a curved model that may use lithium batteries, or when the installer will not attend breakdowns for customers without a contract, which Dolphin Mobility warns some companies do.
A plan is usually not worth it while the lift is under warranty, when someone else in the house can help if it stops, or when the plan on offer is a basic one that leaves out call-outs and parts. In that last case you are prepaying for a service you could book on its own, and the one-off price may be lower.
Extended warranty at purchase, or a plan later?
Some companies sell an extended warranty at the point of sale and a service plan afterwards, and the timing changes the price. Stannah says its extended warranty is offered “at a discounted price” only before installation, and that if you cancel later it refunds any remaining years without a completed service or call-out. Acorn sells its four-year extended warranty to run on from its standard 12 months. Ask for the extended warranty price and the yearly plan price side by side, and multiply the plan by the number of years, before deciding.
Two situations may mean you do not need to buy cover at all. If the lift was paid for with a Disabled Facilities Grant, ask the council whether the grant included an extended warranty and servicing; Cumberland Council’s published policy, for example, is to include them in the grant where possible, usually for five years, after which the homeowner takes over. And if you rent a stairlift, servicing and breakdowns are normally part of the rental price.
A service plan is also different from insurance. Plans cover breakdowns and wear, while home insurance and specialist stairlift insurance cover accidental damage and loss. Our stairlift insurance guide sets out where each one starts and stops.
If you are still choosing a stairlift, the warranty and the price of cover afterwards are part of what you are paying for, so ask every company the same questions. You can compare quotes from UK suppliers here. It is free and there is no obligation.
We do not sell or install stairlifts. Quotes go to UK suppliers.
If you buy a stairlift from a supplier we introduced you to, that supplier pays us a fee. Requesting quotes is free and we are not paid for the request itself. How we are funded
Questions to ask before you sign
- Are breakdown call-outs included, and are evening, weekend and bank holiday call-outs included too?
- Are parts covered in full, only for normal wear, or only at a discount? Are batteries covered?
- How quickly will an engineer attend, and is that time written into the contract?
- Is there an age or condition limit on the lift, and does the price go up as the lift gets older?
- Does the plan renew automatically, and how do you cancel?
- Is it cheaper to pay yearly than monthly?
- If the company also sold you the lift, does taking its plan keep any lifetime or extended warranty valid?
Treat any unsolicited call or doorstep visit selling a stairlift plan with care, especially one asking for payment the same day. Our servicing guide covers servicing scams and poor deals, and our stairlift companies guide lists the main UK suppliers with their company numbers.
Frequently asked questions
How much does a stairlift service plan cost a year?
Published UK prices run from about £80 to £200 a year for a basic plan that covers the annual service and priority booking, and from about £280 to £600 a year for full cover including breakdown call-outs, parts and labour. Stannah’s plans start at £196 and £434 a year, and TK Home Solutions’ at 55p a day, about £201 a year. These were the companies’ own published prices on 6 October 2026.
What does a stairlift service plan cover?
Nearly all plans include the annual service and a priority helpline. Whether breakdown call-outs, parts, labour and batteries are included varies from plan to plan, and it is the main reason prices differ. Basic plans often charge call-outs separately and quote parts on top, so ask for the exclusions in writing.
Is a stairlift service plan worth it?
Usually not while the lift is under warranty. After that, a full-cover plan tends to pay for itself in any year with one breakdown and one new part such as batteries, and it is most worth having for someone who lives alone and depends on the lift. In a year with no faults, paying as you go is cheaper.
Do I need a service plan while my stairlift is under warranty?
Usually not. Most new stairlifts come with a one or two year warranty covering parts and labour, and many include a free annual service, so a plan bought in that period largely duplicates cover you already have. Look at plans as the warranty end date approaches.
Can I get a service plan for an older stairlift or a different make?
Yes, but conditions vary. Stannah’s basic plan covers any make and model, while its comprehensive plan is only for Stannah lifts under five years old. TK Home Solutions’ standard plans apply to lifts installed under eight years ago. Many independent installers will cover other makes after a survey.
Is an extended warranty the same as a service plan?
They overlap. An extended warranty is usually bought at the point of sale and continues the original cover for a fixed number of years, often at a discount, while a service plan is a yearly contract you can usually take out at any time. Compare the extended warranty price with the yearly plan price multiplied by the same number of years.
Sources
- Homelift and stairlift service contracts, Stannah, https://www.stannah.com/servicing-aftercare/service-contracts, read 6 October 2026. 3-star basic from £196 a year, 5-star comprehensive from £434 a year, “as little as 50p per day”, inclusions and exclusions.
- Product warranty and extended warranty, Stannah, https://www.stannah.com/servicing-aftercare/warranty, read 6 October 2026. Two-year warranty with two free services, reconditioned one year, discounted extended warranty before installation, refund of remaining years.
- Service, TK Home Solutions, https://www.tke-homesolutions.co.uk/service/, read 6 October 2026. Eco, Comfort, Deluxe and lifetime packages, per-day prices, eight-year age limit, six-month contract on reconditioned lifts.
- Warranty, TK Home Solutions, https://www.tke-homesolutions.co.uk/service/warranty/, read 6 October 2026. Two-year standard warranty and lifetime parts warranty conditions.
- Stairlift warranties and guarantees, Acorn Stairlifts, https://www.acornstairlifts.co.uk/stairlift/stairlift-extended-warranties, read 6 October 2026. 12-month standard warranty, four-year extended cover, no price published.
- Stairlift service and maintenance, Companion Stairlifts, https://www.companionstairlifts.co.uk/service-and-maintenance, read 6 October 2026. Companion 365 warranty, Standard and Premium plan inclusions, no price published.
- Stairlift guarantee and maintenance, Handicare, https://www.handicare-stairlifts.co.uk/services/stairlift-guarantee-maintenance/, read 6 October 2026. Manufacturer’s warranty provided through partners, extensions offered by partners.
- Stairlift aftercare, Age UK Mobility, https://www.ageukmobility.co.uk/stairlift-aftercare/, read 6 October 2026. Two-year parts and labour warranty, extended warranty available, no price published.
- Stairlift servicing, repairs and maintenance, Halton Stairlifts, https://www.haltonstairlifts.co.uk/stairlift-repairs-servicing/, read 6 October 2026. Comprehensive contract inclusions, “prices start from £120”, 24 and 12 month warranties.
- Stairlift servicing, Aspire Stairlifts, https://aspirestairlifts.co.uk/stairlift-servicing/, read 6 October 2026. Bronze, Silver, Gold and Diamond plan prices, yearly and monthly.
- Stairlift extended warranties and guarantees, Carelift Services, https://careliftservices.co.uk/stairlift-extended-warranties-and-guarantees/, read 6 October 2026. Cover from £279 a year.
- Stairlift servicing, My Mobility Solutions, https://mymobilitysolutions.co.uk/stairlift-servicing/, read 6 October 2026. Plan from £25 a month including parts, labour and batteries.
- Stairlift servicing, 1st Choice Stairlifts, https://www.1stchoicestairlifts.com/aftercare/servicing/, read 6 October 2026. Service from £145, maintenance contracts offered without a published price.
- Stairlift repairs, Unicorn Stairlifts, https://unicornstairlifts.co.uk/stairlift-services/stairlift-repairs/, read 6 October 2026. Call-out £125 plus parts, servicing £125.
- Stairlift repairs, Newbury Mobility, https://newburymobility.co.uk/stairlift-repairs/, read 6 October 2026. Office-hours call-out from £165, emergency call-out £255.
- Stairlift prices, Dolphin Mobility, https://dolphinlifts.co.uk/stairlifts/stairlift-prices/, read 6 October 2026. Pay-as-you-go or extended warranty and service package, no prices, and the warning that some companies may not attend breakdowns without a contract.
- What stairlift experts think you should know before buying, Joanna Pearl, Which?, 30 January 2025, https://www.which.co.uk/news/article/what-stairlift-experts-think-you-should-know-before-buying-aSDEZ1r1ae2g. Battery prices from around £80 to £300 and a typical life of three to five years.
- Maintenance of items funded under a DFG, Cumberland Council, https://www.cumberland.gov.uk/book/export/html/5744271, read 6 October 2026. Extended warranty and servicing included in the grant where possible, typically for five years.
How we are funded
We do not sell, install, service or insure stairlifts, and we do not sell service plans. Quotes go to UK suppliers. If you buy a stairlift from a supplier we introduced you to, that supplier pays us a fee. Requesting quotes is free and we are not paid for the request itself. Stairlift Guru is published by Whito Ltd, a company registered in England and Wales (number 10918465), and we have no ownership link to any supplier or repair company named on this page. Stairlift Costs is also published by Whito Ltd.
How to cite this page
Stairlift Guru, “How Much Does a Stairlift Service Plan Cost?”, stairliftguru.co.uk, reviewed October 2026.
Last reviewed: 6 October 2026. Editor: Jacob Whitmore.
Choosing a stairlift: our six guides
Independent UK guides on every stage of the decision and the install.
- Is it time for a stairlift? , The decision before you start. Signs, conversations, and what to try first.
- Types of stairlift , Straight, curved, narrow, outdoor, heavy-duty, standing. Which one fits your home.
- Stairlift prices , What stairlifts actually cost in the UK. By type, with what changes the price.
- Stairlift grants and funding , Disabled Facilities Grant, NHS, charity, finance. Who pays for what.
- Buy, rent, or reconditioned , The three routes compared, with a decision flowchart.
- Living with a stairlift , Install, servicing, repair, batteries, sell, remove. The full lifecycle.
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