Cookie Policy
Last updated: 4 June 2026
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They help the website function, remember your preferences, and collect usage data.
2. How we use cookies
We use cookies for essential website functionality, analytics and performance monitoring, and managing your cookie consent preferences. We do not use cookies for advertising or behavioural targeting.
3. Cookie consent
When you first visit our website, you are shown a cookie consent banner (provided by iubenda) that allows you to accept or reject non-essential cookies. You can change your cookie preferences at any time by clicking the cookie settings icon in the bottom-left corner of any page, or by clearing cookies in your browser settings. Essential cookies are always active because they are necessary for the website to function. Analytics cookies are only set if you give consent.
4. Cookies we use
Essential cookies (always active)
| Cookie name | Provider | Purpose | Duration |
|---|---|---|---|
| _iub_cs-41843216 | iubenda | Stores your cookie consent preferences. | 12 months |
| wp-settings-* | WordPress | Admin user interface preferences. Only set for logged-in administrators. | 12 months |
| wp-settings-time-* | WordPress | Timestamp for admin settings. Only set for logged-in administrators. | 12 months |
| wordpress_logged_in_* | WordPress | Authentication cookie for logged-in administrators. | Session / 14 days |
Analytics cookies (require consent)
| Cookie name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics 4 | Distinguishes unique visitors. IP addresses are anonymised. | 2 years |
| _ga_DZH65P5H9W | Google Analytics 4 | Maintains session state for Google Analytics. | 2 years |
| _gid | Google Analytics 4 | Distinguishes visitors within a 24-hour window. | 24 hours |
| _clck | Microsoft Clarity | Persists the Clarity user ID for session recording and heatmap analysis. | 12 months |
| _clsk | Microsoft Clarity | Connects multiple page views into a single Clarity session. | 1 day |
| CLID | Microsoft Clarity | Identifies the first time Clarity saw a user. | 12 months |
Third-party functional cookies
| Cookie name | Provider | Purpose | Duration |
|---|---|---|---|
| Fillout session cookies | Fillout Inc. | Maintain form state while you complete a multi-step quote or sell form. | Session |
5. How to manage cookies
- Cookie consent banner: Use the iubenda banner on your first visit, or click the cookie settings icon (bottom-left of any page) to change preferences.
- Browser settings: Most browsers let you block or delete cookies through their settings menu.
- Google Analytics opt-out: Install the Google Analytics Opt-out Browser Add-on.
- Microsoft Clarity opt-out: Visit clarity.microsoft.com/optout.
Blocking essential cookies may prevent parts of the website from functioning correctly. Blocking analytics cookies will not affect your browsing experience.
6. Changes to this policy
We may update this cookie policy when we add or remove cookies. The “last updated” date at the top reflects the most recent revision.
7. Contact
If you have questions about our use of cookies, contact us at contact@stairliftguru.co.uk.
Whito Ltd, 20-22 Wenlock Road, London, N1 7GU. ICO registration: ZA297473.
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