Stairlift Guru® Privacy Policy 


Welcome to Stairlift Guru®, your trusted source for stairlift solutions in the United Kingdom. We value your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines our practices regarding data collection, usage, and protection. By using our platform and submitting your information, you agree to the terms and practices described herein.

1. Quote Requests and Data Sharing

When you submit a request for a stairlift quote on our website, we may share the information you provide with Stairlift Guru® and our network of trusted Stairlift Companies. This sharing is for the sole purpose of providing you with the most accurate and suitable quote. Stairlift Companies may contact you with quotes and relevant information. Additionally, we may use your data to recommend products and services, occasionally sending promotional materials.

2. Submitting a Quote

By submitting a stairlift quote request, you invite suppliers to contact you and address your inquiries. You consent to being contacted through various means, including phone calls, text messages, postal mail, or email, which may include auto-dialing and prerecorded messages. You will receive no more than three stairlift quotes if you are purchasing, selling, renting, or removing a stairlift.

3. Data Sharing with Stairlift Companies

By submitting a quote request, you acknowledge and accept that we may share your submitted information with select stairlift companies chosen by us.

4. Stairlift Insurance and Stairlift Warranty Data

Stairlift insurance and warranty data may be shared with Fish Insurance, trading style of Fish Administration Ltd, for effective management.

5. Data Collection and Usage

We collect and use your data responsibly. This may include personal information like your name, contact details, and specific stairlift-related information. We may also collect non-personal information to improve our services and user experience.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can control cookie usage through your browser settings.

7. Data Security

We employ industry-standard security measures to protect your data from unauthorised access, disclosure, alteration, and destruction.

8. Data Retention

We retain your data only for as long as necessary to fulfil the purposes for which it was collected.

9. Your Rights

Under data protection laws, you have rights regarding your data. These rights may include access, correction, deletion, objection, or restriction of processing.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third parties.

11. Children’s Privacy

We do not knowingly collect or process personal information from individuals under the age of 18.

12. International Data Transfers

Your data may be transferred to and processed in different countries. By using our services, you consent to such transfers.

13. Contact Us

If you have questions or concerns about your privacy or this Privacy Policy, please contact us using the information provided.

We encourage you to review this Privacy Policy periodically, as it may be updated to reflect changes in our practices or legal requirements.

Please note: This extended Privacy Policy is provided for informational purposes and should be reviewed by a legal professional to ensure compliance with applicable UK laws and regulations.