On 31 October 2026, six of the biggest UK stairlift companies had Trustpilot scores between 4.5 and 4.9 out of 5, from more than 22,000 reviews between them. Acorn had by far the most reviews. Leodis had the highest score, and Handicare the lowest of the six.
Figures taken from each company’s UK Trustpilot profile on 31 October 2026. Review counts change every day and differ slightly between Trustpilot’s country sites, so treat them as approximate.
Trustpilot scores for UK stairlift companies
Ordered by number of reviews. The score is Trustpilot’s own TrustScore, out of 5.
| Company | TrustScore | Reviews (about) | Source |
|---|---|---|---|
| Acorn Stairlifts | 4.8 | 12,000 | Trustpilot profile |
| Stannah | 4.7 | 7,200 | Trustpilot profile |
| Handicare | 4.5 | 2,000 | Trustpilot profile |
| Companion Stairlifts | 4.7 | 1,170 | Trustpilot profile |
| Leodis Stairlifts | 4.9 | 560 | Trustpilot profile |
| TK Home Solutions (listed as TKE Home Solutions UK) | 4.7 | 170 | Trustpilot profile |
For prices, warranties and call-out terms side by side, see our stairlift company comparison.
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How to read these scores
All six companies score well, so the scores alone won’t choose a supplier for you.
Reviewers choose themselves. Companies can also invite their customers to leave a review, and a company that invites every customer will collect far more reviews than one that doesn’t. That is one reason the review counts are so different.
A review written on the day of fitting can’t tell you how the servicing or a breakdown call went two years later. If aftercare matters to you, read the most recent one- and two-star reviews for the company you’re considering, and ask for its call-out terms in writing. Our guide to warranty and call-out terms explains what to ask.
This table covers six large companies only. Many local installers have few Trustpilot reviews, or none, and that says little about the quality of their work.
What we removed from this page
Until 31 October 2026 this page showed an industry average of 4.6 out of 5, a figure of 92% of buyers who would recommend their installer, and separate scores for installation, reliability, aftercare and value for money. We could not trace those figures to any data we hold, so we have taken them out. The Trustpilot scores above replace them, and each one links to the page it came from. Our editorial policy explains how we handle corrections.
Cite this data
Stairlift Guru, “UK stairlift company Trustpilot scores”, captured 31 October 2026, stairliftguru.co.uk/stairlift-prices/stairlift-consumer-satisfaction/. Please keep the capture date, because the scores change.
Frequently asked questions
Which stairlift company has the best reviews?
On 31 October 2026, Leodis Stairlifts had the highest Trustpilot score of the six companies we checked, 4.9 from about 560 reviews. Acorn had the most reviews, about 12,000, with a score of 4.8. All six scored 4.5 or above, so the gap between them is small. Your own quote, warranty and aftercare terms matter more than a tenth of a point.
Are Trustpilot reviews of stairlift companies reliable?
They’re a useful guide, not the whole picture. Reviewers choose themselves, companies can invite customers to review them, and a review written on fitting day can’t tell you how the aftercare turned out. Read recent low-score reviews as well as the overall score.
How up to date are these scores?
They were taken on 31 October 2026. We recheck them when we review this page, and the date at the top always shows when the figures were taken.
Choosing a stairlift: our six guides
Independent UK guides on every stage of the decision and the install.
- Is it time for a stairlift? , The decision before you start. Signs, conversations, and what to try first.
- Types of stairlift , Straight, curved, narrow, outdoor, heavy-duty, standing. Which one fits your home.
- Stairlift prices , What stairlifts actually cost in the UK. By type, with what changes the price.
- Stairlift grants and funding , Disabled Facilities Grant, NHS, charity, finance. Who pays for what.
- Buy, rent, or reconditioned , The three routes compared, with a decision flowchart.
- Living with a stairlift , Install, servicing, repair, batteries, sell, remove. The full lifecycle.
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