Stairlift Maintenance
Keeping your stairlift in top working condition is essential for safety, reliability, and long-term performance. At Stairlift Guru, we’re here to help you understand everything you need to know about stairlift maintenance, whether you’re doing it yourself or calling in the professionals.
Last Updated on July 21, 2025
Why Stairlift Maintenance Matters
Stairlifts are a lifeline for many, providing safe and easy access to upper levels of a home. Regular maintenance:
- Ensures safety for the user
- Reduces the chance of unexpected breakdowns
- Extends the lifespan of the equipment
- Helps maintain manufacturer warranties
- Improves day-to-day performance
A well-maintained stairlift is less likely to develop costly faults, providing peace of mind to both users and caregivers.
How Often Should You Service a Stairlift?
Most manufacturers recommend annual servicing by a qualified technician. However, frequency can vary based on usage:
- Light use (1-2 times daily): Every 12 months
- Moderate use (3-4 times daily): Every 6 – 9 months
- Heavy use (5+ times daily): Every 6 months or less
If your stairlift starts to feel slower, makes unusual noises, or stops midway, book a service straight away.
What’s Included in a Professional Stairlift Service?
A typical stairlift maintenance check includes:
- Lubrication of moving parts
- Inspection of the seat, arms, footrest, and rail
- Battery voltage and charger testing
- Remote control and call/send function checks
- Safety sensor and brake checks
- Track alignment and motor function review
- Software diagnostics (if applicable)
After the service, the technician should provide a report outlining the work carried out and any recommended repairs.
DIY Stairlift Maintenance Tips
While major servicing should be left to the professionals, you can take some simple steps to keep your stairlift in good shape:
- Clean the rail regularly using a dry cloth to remove dust and debris.
- Avoid spills and keep liquids away from the stairlift motor and controls.
- Charge the battery consistently (don’t leave the stairlift on a low charge).
- Listen for unusual noises during operation.
- Test controls periodically to make sure they’re responsive.
Never attempt to open or repair internal mechanisms yourself; this can void warranties and create safety risks.
Common Stairlift Maintenance Issues
Some of the most common issues we see include:
- Flat or deteriorating batteries
- Error codes or unresponsive remotes
- Grinding or squeaking noises from the track
- Loose bolts or fittings
- Stairlifts stopping mid-track
These can usually be fixed quickly by a technician. If your stairlift displays an error code, refer to the manual or contact your maintenance provider.
Stairlift Maintenance Plans
If you want total peace of mind, a stairlift maintenance plan might be right for you. Many suppliers offer service packages that include:
- Annual or bi-annual services
- 24/7 emergency call-out support
- Priority booking for repairs
- Parts and labour coverage
It’s worth comparing costs and inclusions to ensure you get the right level of cover.
Stairlift Maintenance FAQs
How often should a stairlift be serviced?
Most stairlift manufacturers recommend annual professional service. However, if your stairlift sees heavy use, such as multiple trips daily, it may benefit from servicing every 6 months to ensure peak performance.
Can I maintain my stairlift myself?
You can carry out basic stairlift maintenance, such as cleaning the rail, checking for obstructions, and ensuring the stairlift stays charged. However, all mechanical and electrical servicing should be done by a qualified engineer to maintain safety and warranty coverage.
What are the signs that my stairlift needs maintenance?
Warning signs include:
- Slower or jerky movement
- Strange noises during use
- Flashing lights or error codes
- Unresponsive remote controls
- The stairlift is not charging properly.
If you notice any of these, book a service immediately.
Does the warranty cover stairlift maintenance?
If your stairlift is under a manufacturer’s or extended warranty, certain maintenance tasks or repair costs may be covered. However, routine servicing is often excluded, so check your warranty terms carefully.
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