Stairlift servicing often raises questions about cost, safety, frequency, and what’s actually involved. This FAQ page answers the most common questions about stairlift servicing in the UK, helping you understand how to keep your stairlift safe and reliable.
What is stairlift servicing?
Stairlift servicing is a professional inspection and maintenance visit carried out by a qualified engineer to ensure your stairlift is working safely, smoothly, and reliably.
How often should a stairlift be serviced?
Most stairlifts should be serviced once every 12 months.
Older stairlifts, outdoor stairlifts, or heavily used stairlifts may benefit from more frequent checks.
Is stairlift servicing really necessary?
Yes. Even if a stairlift appears to be working well, servicing:
- Maintains safety systems
- Reduces breakdown risk
- Extends the stairlift’s lifespan
Skipping servicing increases the chance of unexpected faults.
How much does stairlift servicing cost?
Typical UK servicing costs range from:
- £80–£150 for straight stairlifts
- £120–£200 for curved stairlifts
Prices vary by provider, stairlift type, and location.
What does a stairlift service include?
A standard service usually includes:
- Mechanical inspection
- Electrical checks
- Battery and charging test
- Safety feature testing
- Full system operation check
Parts replacement is usually extra.
Are batteries replaced during servicing?
Batteries are:
- Checked during servicing
- Not replaced unless needed
Battery replacement is usually charged separately.
Can I service a stairlift myself?
No. Users should not attempt repairs or internal maintenance.
Only light care such as cleaning and visual checks is safe for users.
Does servicing affect my stairlift warranty?
Often, yes.
Many warranties require regular servicing by approved or qualified engineers. Skipping servicing can affect warranty coverage.
Who should service my stairlift?
Stairlifts should be serviced by:
- The original manufacturer (especially under warranty)
- A qualified third-party stairlift engineer
Always check warranty requirements first.
Are emergency repairs included in servicing?
Not always.
- Some service plans include emergency call-outs
- Pay-as-you-go servicing usually does not
Check what’s covered before booking.
What if my stairlift breaks down between services?
If your stairlift breaks down:
- Contact your service provider immediately
- Do not attempt DIY fixes
Emergency repairs are available in the UK.
Do rental stairlifts need servicing?
Yes, but you usually don’t need to arrange it.
- Rental stairlifts typically include servicing and repairs
- The rental provider handles maintenance
Are reconditioned stairlifts serviced differently?
Reconditioned stairlifts:
- Require the same servicing as new stairlifts
- May need closer monitoring of wear parts
Regular servicing is especially important.
How long does a stairlift service take?
A typical service takes:
- 30 to 60 minutes, depending on stairlift type
Curved or outdoor stairlifts may take longer.
What happens if I skip servicing?
Skipping servicing can lead to:
- Increased breakdown risk
- Reduced safety
- Higher repair costs
- Possible warranty issues
Regular servicing prevents problems.
How do I know when servicing is due?
Helpful tips:
- Keep service records
- Set annual reminders
- Ask your provider for reminders
Staying organised helps.
How do I choose a servicing provider?
Look for providers who:
- Are experienced with your stairlift type
- Offer clear pricing
- Provide written service records
- Have good reviews
Avoid pressure selling.
Where can I get help or advice?
At Stairlift Guru, we explain stairlift servicing clearly so you can make informed decisions and keep your stairlift working safely.
