Stairlift Maintenance
Taking care of your stairlift is essential to ensure it remains reliable and safe for everyday use. Regular stairlift services not only help to keep your stairlift in good working order, but also extend its lifespan and reduce the risk of unexpected breakdowns. Whether you have a straight stairlift or one of the many curved stairlifts available, our skilled engineers are fully qualified to inspect, repair, and maintain all stairlift models. By using a professional servicing and maintenance, you can avoid unnecessary repair costs and enjoy complete peace of mind. At Stannah, we offer a comprehensive range of stairlift services designed to keep your stairlift running smoothly, so you can continue to move around your home with confidence.
Last Updated on August 1, 2025
Why Regular Maintenance Matters
Scheduling regular stairlift service is the best way to protect your investment and ensure your stairlift remains safe and dependable. Our maintenance services include a thorough annual stairlift service, where our engineers carry out a full inspection of your stairlift’s electrical and mechanical systems. This proactive approach allows us to spot and address any minor issues before they turn into costly repairs, helping you avoid unexpected downtime. With regular servicing, you benefit from a stairlift that’s always working properly, giving you the freedom and peace of mind to use your lift whenever you need it. Our stairlift maintenance services are tailored to keep your stairlift in top condition, so you can enjoy a worry-free life at home.
How Often Should You Service a Stairlift?
Most manufacturers recommend annual servicing by a qualified technician. However, frequency can vary based on usage:
- Light use (1-2 times daily): Every 12 months
- Moderate use (3-4 times daily): Every 6 – 9 months
- Heavy use (5+ times daily): Every 6 months or less
Stairlifts should be regularly serviced to maintain optimal performance. Our team can advise you on the best servicing schedule based on your specific usage.
If your stairlift starts to feel slower, makes unusual noises, or stops midway, book a service straight away.
What’s Included in a Professional Stairlift Service?
A typical stairlift maintenance check is performed by highly-trained technicians and includes:
- Lubrication of moving parts
- Inspection of the seat, arms, footrest, and rail
- Battery voltage and charger testing
- Remote control and call/send function checks
- Safety sensor and brake checks
- Track alignment and motor function review
- Software diagnostics (if applicable)
Technicians use specialized tools to ensure each part of the stairlift is thoroughly and efficiently serviced.
After the service, the technician should provide a report outlining the work carried out and any recommended repairs.
DIY Stairlift Maintenance Tips
While major servicing should be left to the professionals, you can take some simple steps to keep your stairlift in good shape:
- Clean the rail regularly using a dry cloth to remove dust and debris.
- Avoid spills and keep liquids away from the stairlift motor and controls.
- Charge the battery consistently (don’t leave the stairlift on a low charge).
- Listen for unusual noises during operation.
- Test controls periodically to make sure they’re responsive.
Never attempt to open or repair internal mechanisms yourself; this can void warranties and create safety risks.
Common Stairlift Maintenance Issues
Some of the most common issues we see include:
- Flat or deteriorating batteries
- Error codes or unresponsive remotes
- Grinding or squeaking noises from the track
- Loose bolts or fittings
- Stairlifts stopping mid-track
These can usually be fixed quickly by a technician. If your stairlift displays an error code, refer to the manual or contact your maintenance provider.
If you want total peace of mind, a stairlift maintenance plan might be right for you. Many suppliers offer service packages that clearly specify what is covered—this typically covers parts, labour, and callout charges. The maintenance plan covers both routine annual service and emergency repair service, ensuring your stairlift remains in full working order. The cost of the plan is competitive and provides value for comprehensive coverage, so you know exactly what is covered and what you pay.
Plans include assistance from qualified technicians and engineers, offering both scheduled maintenance and prompt repair service in the unlikely event of a breakdown. The benefits of enrolling in a maintenance plan include reliable operation, peace of mind, and direct access to expert support. An annual service is always included as part of the maintenance plan to help maintain warranty validity and optimal performance.
It’s worth comparing costs and inclusions to ensure you get the right level of cover.
Safety Considerations for Stairlift Maintenance
Your safety is our top priority when it comes to stairlift maintenance. Our fully qualified engineers are trained to deliver stairlift servicing and repairs to the highest standards, ensuring your stairlift is always safe to use. We know that a broken stairlift can disrupt your daily routine, which is why we offer a wide range of stairlift repair services, including emergency call-outs, to restore your stairlift to good working order as quickly as possible. Our stairlift servicing costs are transparent and competitive, and we provide flexible service contracts to suit every need—whether you have a brand new stairlift or a reconditioned model. Simply contact our team to arrange a service or repair, and our skilled engineers will be ready to assist you, ensuring your stairlift remains reliable and safe for years to come.
Stairlift Maintenance FAQs
How often should a stairlift be serviced?
Most stairlift manufacturers recommend annual professional service. However, if your stairlift sees heavy use, such as multiple trips daily, it may benefit from servicing every 6 months to ensure peak performance.
Can I maintain my stairlift myself?
You can carry out basic stairlift maintenance, such as cleaning the rail, checking for obstructions, and ensuring the stairlift stays charged. However, all mechanical and electrical servicing should be done by a qualified engineer to maintain safety and warranty coverage.
What are the signs that my stairlift needs maintenance?
Warning signs include:
- Slower or jerky movement
- Strange noises during use
- Flashing lights or error codes
- Unresponsive remote controls
- The stairlift is not charging properly.
If you notice any of these, book a service immediately.
Does the warranty cover stairlift maintenance?
If your stairlift is under a manufacturer’s or extended warranty, certain maintenance tasks or repair costs may be covered. However, routine servicing is often excluded, so check your warranty terms carefully.
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