When you’re looking at straight stairlifts, one of the first decisions is whether to choose a brand-new model or a reconditioned (refurbished) one. Both options can provide safe, comfortable access between floors but they differ in cost, features, warranty, and suitability for your situation.
This page explains the key differences between new vs reconditioned straight stairlifts, helping you make an informed choice.
Key Takeaways
- New straight stairlifts usually come with a full warranty and the latest features
- Reconditioned straight stairlifts offer a more affordable route and support sustainability
- Both must be professionally fitted and safety-checked
- Your budget, timeline, and long-term plans influence the best option
The Short Answer: New vs Reconditioned
- New straight stairlifts are built fresh for your home and typically include comprehensive warranties, custom options, and the newest safety features.
- Reconditioned straight stairlifts are previously installed stairlifts that have been tested, serviced, and refurbished. They work safely but are usually priced lower with fewer customisation options.
Both deliver mobility between floors the best choice depends on your needs and budget.
What Is a New Straight Stairlift?
A new stairlift has never been installed before. It’s made to order (rail cut to size) and includes the latest design and safety improvements.
Pros
- Full manufacturer warranty
- Latest safety and comfort features
- Usually longer expected lifespan
- Custom options (e.g., upholstery colours)
Things to Consider
- Higher cost
- Slightly longer lead time than reconditioned in some cases
What Is a Reconditioned Straight Stairlift?
A reconditioned stairlift is a previously used unit that has been:
- Safely removed
- Thoroughly checked and tested
- Serviced or repaired
- Cleaned and refurbished for reuse
This gives a cost-effective alternative while still providing safe operation.
Pros
- Lower price than new
- Eco-friendly (reuses equipment)
- Often available sooner
Things to Consider
- May have a shorter warranty
- Fewer customisation choices
- Features may be older generation
Cost Comparison
| Feature | New Straight Stairlift | Reconditioned Straight Stairlift |
|---|---|---|
| Price | Higher | Lower |
| Warranty | Longer | Usually shorter |
| Customisation | Available | Limited |
| Features | Latest | Older or standard |
| Availability | Made to order | Often quicker |
Safety, Standards & Installation
Whether new or reconditioned, every stairlift must:
- Meet current UK safety standards
- Be installed by qualified professionals
- Be fully tested before handover
Reconditioned stairlifts that have been refurbished properly offer reliable, safe performance when installed correctly.
Which One Is Right for You?
Choose New If:
- You want the latest features
- A full warranty matters
- You prefer custom choices
- Long-term use is expected
Choose Reconditioned If:
- Your budget is a priority
- You want a reliable, cost-effective solution
- You value sustainability and reuse
Both options provide safe stair access, so the choice often comes down to budget vs features.
Aftercare & Support
Both new and reconditioned stairlifts should be serviced regularly. Many providers offer:
- Annual servicing plans
- Repairs and parts support
- Safety checks
Ask about warranty details and what aftercare is included before you decide.
Get Expert Guidance
At Stairlift Guru, we help you weigh up new vs reconditioned straight stairlifts based on your staircase, mobility needs, and budget with no obligation.
Decide with Confidence
If you’re comparing new and reconditioned straight stairlifts and want clear guidance, getting expert advice is the best first step.
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